Kebaya Lence Clothing By Leny McDonnell - Terms and Conditions
Kebaya Lence Clothing By Leny McDonnell - Clothing for All Occasions

Terms & Conditions
 
 
Please read through the following carefully before placing your order. By placing your order you are agreeing to the terms and conditions set out below. We would also like to mention that any personal information provided by you is confidential and will not be passed on to any other companies or organisations.
 
 
PAYMENT
Kebaya Lence online with its secure server, accepts all major debit and credit card and PayPal Secure Payment Gateaway
 
 
CUSTOM MADE ORDER
On Made to order items we will require a small non refundable deposit (Nonreturnable) for administration cost for dealing with your request. Because each items are made by hand made and each beads and sequin is sewn individually, each beads patterns style will be individually varies couldn't be exactly the same with the other samples, made to order items can take up to 2-3 months depending on the style and the intricate details. Therefore please contact us with your exact size and request so we can provide you with the cost and delivery time.
 
 
NON STOCK ITEMS
Please note that some items on our website maybe non stock items which could results in a longer delivery time. All in-stock items will be delivered within 2 to 3 working days after payment is cleared.
 
 
DELIVERY
Kebaya Lence aims to deliver orders to UK residents within five days. Customers who require delivery outside of the UK please allow up to ten days. You will receive an email on dispatch of your order letting you know it's on it's way
 
 
WITHIN UK 
Standard postage and packaging charges within the UK range from £3 to £5 depending on the weight of your order. All orders are sent with Royal Mail Signed For delivery or courier signed for delivery. You will receive an email on dispatch of your order letting you know it's on it's way. If you are not home at the time of delivery you will be left a calling card by Royal Mail for you to collect your parcel from your local post office, or you will be left a courier calling card. You must collect your parcel within 7 days, after this time Royal Mail will return your parcel to us, if your delivery is via courier please email us at:
info@kebayalence.co.uk
 
Once you receive your email notification of your order dispatch please look out for your order delivery or calling card. You can also email lenymcdonnell@kebayalence.co.uk
 for your Royal Mail or courier tracking number. Order parcels that are returned to us can be re-delivered but at your own cost, alternatively we will cancel and refund the order, we will notify you by email to confirm re-delivery or cancellation of your order. 
 
PLEASE NOTE: Special Delivery options such as next day delivery are available for an extra fee but you will need to email info@kebayalence.co.uk to arrange special deliveries. The fee will depend on the weight and urgency of your order parcel.
 
 
INTERNATIONAL
Delivery costs will vary depending on the combined weight or your order and the destination country for delivery. Delivery cost will be shown at the checkout once you have added your items to the baskets and selected and destination country for delivery. Items will be sent via Royal Mail International Signed For or courier recorded delivery. All orders require a signature upon receipt. You will receive an email on dispatch of your order letting you know it's on it's way. If you are not home at the time of delivery you will be left a calling card by your local postal service for you to collect your parcel from your local post office, or you will be left a courier calling card. You must collect your parcel within the set time outlined by your local postal service, after this time your postal service will return your parcel to us. If your parcel is sent via courier please email 
info@kebayalence.co.uk for more information. Once you receive your email notification of your order dispatch please look out for your order delivery or calling card. Order parcels that are returned to us can be re-delivered but at your own cost, alternatively we will cancel and refund the order, we will notify you by email to confirm re-delivery or cancellation of your order. 
 
PLEASE NOTE: Special Delivery options such as next day delivery may be available for an extra fee but you will need to email info@kebaya;ence.co.uk
to arrange special deliveries. The fee will depends on the weight and urgency of your order parcel.
If International order parcels (orders shipped outside of UK) weigh in excess of 5 kg you may be contacted regarding payment for any excess postal charges.
 
*Please note that Kebaya Lence cannot refund the cost of postage once orders are dispatched. If you have any queries regarding delivery or postage, please contact info@kebayalence.co.uk

Any VAT or Custom Tax Clearance fees occurs on your country it is buyer own responsibilities for releasing your Package/Goods in your own home town at your own risks. 
 
 
 
 
 
 
 
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